1. Introduction
This Cookie Policy explains how SellerPort ("we," "our," or "us") uses cookies and similar technologies on our e-commerce analytics dashboard (the "Service"). It should be read together with our Privacy Policy. By continuing to use the Service, you agree to our use of cookies as described below, except where we ask for your consent first.
2. What Are Cookies
Cookies are small text files placed on your device when you visit a website or web application. They allow a site to recognize your browser across page loads and sessions, and are commonly used to keep you signed in, remember settings, and understand how a service is used. Similar technologies include local storage and session storage used by modern web applications for the same purposes.
3. Cookie Categories We Use
- Strictly necessary cookies: required for core functionality such as signing in, maintaining your session, and keeping the dashboard secure. These cannot be disabled without breaking basic functionality.
- Preference cookies: remember dashboard settings such as your selected client/workspace, date range, and layout preferences, so you don't have to reconfigure them on every visit.
- Analytics cookies: help us understand, in aggregate, how the dashboard is used (e.g. which reports are viewed most) so we can improve performance and usability.
4. Cookie Details & Lifespan
The table below summarizes the general purpose and lifespan of each cookie category. Exact cookie names may vary as the underlying technology changes.
| Category | Purpose | Typical lifespan |
|---|
| Strictly necessary | Authentication, session management, security | Session, or up to 30 days for "remember me" |
| Preference | Remembering workspace, date range, layout settings | Up to 12 months |
| Analytics | Understanding aggregate feature and page usage | Up to 12 months |
5. Why We Use Cookies
- To keep you securely signed in while you use the dashboard.
- To remember which workspace, client, or report view you last used.
- To understand, in aggregate, how the Service is used so we can fix issues and improve features.
- To help detect and prevent fraudulent or unauthorized access.
6. No Third-Party Advertising Cookies
We do not use cookies for third-party advertising, ad retargeting, or cross-site tracking, and we do not sell information collected through cookies to advertisers. Cookies on this Service are used solely to operate and improve the dashboard itself.
7. Your Consent & Controls
Where required by applicable law, we will ask for your consent before setting non-essential cookies (such as preference or analytics cookies) and will provide a way to accept, reject, or change your preferences. Strictly necessary cookies do not require consent, as they are essential to providing the Service you have requested.
8. Managing Cookies in Your Browser
Most browsers allow you to view, delete, and block cookies through their settings. You can typically find these controls in your browser's "Privacy" or "Security" settings. Please note that blocking strictly necessary cookies may prevent you from signing in or using core features of the dashboard.
9. Third-Party & Integration Cookies
When you connect a marketplace or advertising account (e.g. Amazon Seller Central, Amazon Advertising, Google Ads, GA4, Search Console, or Noon), you may be redirected to that platform's own login or authorization page, which may set its own cookies governed by its own cookie and privacy policies. We do not control cookies set directly by these third-party platforms.
10. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable legal requirements. Any changes will be posted on this page with a revised "Last updated" date.
